Aspy P. Palia
Credentials
Bio | Vita



Top 200
B-to-B
Websites
2001

Top 200 B-to-B Websites
2001

Agriculture / Food Processing Websites
Automotive Websites
Business / Professional Services Websites
Construction / Construction Equipment Websites
Energy and Power Websites
Financial Services & Insurance Websites
Health Care / Pharmaceutical Websites
Manufacturing: High-tech Websites
Manufacturing: Industrial Websites
Outsourcing Websites
Petroleum, Chemicals & Mining Websites
Software Websites
Telecom Services Websites
Transportation & Shipping Websites
Wholesale / Retail / Distributor Websites

  • Criteria Used by 'BtoB'

    Source: NetMarketing 200 Best B-To-B Web Sites
  • Go to: Internet Marketing Resources
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    Agriculture / Food Processing Websites

    Company Score
    (max = 100)
    Comments
    Dot Foods Inc.
    91 Interface enables users to always know where they are, where they came from and where to go. The site is interactive and informative, and its e-commerce tool is well designed.
    Rich Products Corp.
    90 Offers product guides and newsletters, and has e-commerce section, but it's not displayed prominently on the home page. Better positioning might draw more users to this section.
    Agway Inc.
    88 E-commerce section is well-organized, though all products are'nt available for online purchase yet. Text is hard to read in some areas.
    Archer Daniels Midland Co.
    85 A clean and well-designed site. Some navigation problems: Users are often warned that they are about to leave the site before a link pops up.
    MasterFood Services
    85 A well-designed site. Images are crisp and clear; text is easy to read. No e-commerce, but you can order free brochures and pamphlets.
    American Foods Group Inc.
    84 The info looks good on the pages, but to find some things takes some digging. E-commerce on a linked site.
    GSC Enterprises Inc.
    83 Easy to navigate; gives a lot of useful info about the retail marketplace.
    Cargill
    81 A clean, easy-to-read design that is also easy to navigate.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Automotive Websites

    Company Score
    (max = 100)
    Comments
    ArvinMeritor Inc.
    92 View order summaries, access supplier info and use an electronic catalog.
    Cummins Inc.
    87 Well-organized, useful info. Drop-down menus on the navigation bar are helpful.
    Delphi Automotive Systems
    84 Design is clean, easy to read and intuitive. All the info is exactly where it should be, and it doesn't take long to get there.
    Cole Hersee Co.
    81 Product guide allows the user to search product listings by description or number. Registered users can order parts online.
    Tenneco Automotive
    81 A good-looking home page. Guided tour is also a nice feature that helps distinguish the brand.
    Intl. Truck & Engine Corp.
    80 The home page is nicely designed, and the site has helpful tools for users.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Business / Professional Services Websites

    Company Score
    (max = 100)
    Comments
    Cintas Corp.
    93 Loads of useful product info, great e-commerce and strong customer service (contact and 'help' info is everywhere). But no obvious search function.
    Kinkos Inc.
    92 A great site with many services for corporate customers. Full e-commerce, with account and ordering info. Easy to navigate.
    Andersen
    89 Site's resources guide and interactive multimedia series are useful tools. Simple design makes it easy to navigate.
    Convergys Corp.
    89 Excellent customer support. Request a phone call or ask the "AutoRep" questions. Great use of streaming video.
    Wheels Inc.
    89 Simple but effective design and complete e-commerce. Contact info could be posted on more pages.
    Comdisco Inc.
    88 A well-organized site with extensive EDI capabilities and a marketplace section. Design is simple but effective.
    Owens & Minor Inc.
    87 Extensive info on products and services. E-commerce is handled on OMDirect.
    CyberSource Corp.
    86 Great resources on this site, including stock price calculator. Lots of case studies, good contact info for interested visitors.
    McKinsey & Co.
    86 A very strong site. Great profiles of employees and projects, such as the AIDS initiative in Africa. Cool company timeline.
    Bain & Co. Inc.
    85 Houses a substantial amount of info. The hiring section is very useful for potential employees.
    KPMG International
    85 Great audio and video. A sharp-looking site. Could use some extras, such as a newsletter.
    Skadden, Arps, Slate,
    Meagher & Flom

    85 A strong site with well-executed bells and whistles. Some type could be easier to read.
    Steelcase Inc.
    85 A great site that has lots of info. Users can buy a limited number of items online--but many products that could be for sale online are not.
    Enterprise Rent-A-Car Co.
    84 Good e-commerce. Arrange reservations from the site. Overall, very functional.
    Ernst & Young L.L.P.
    84 A sprawling site with cool features such as a pricing strategy game, where users make choices based on a fictional case study.
    Unisys Corp.
    84 This site has all the info users would need to buy the company's products or services. Unfortunately, they can't do it online.
    Dun & Bradstreet Inc.
    83 Site has many useful resources for customers, including demos of products; however, the home page is a bit crowded.
    Electronic Data Systems Corp.
    83 An extensive and highly informative site. Effective use of streaming audio and video to display ads and announcements.
    Ikon Office Solutions Inc.
    83 A solid site with a few things missing. Extras such as newsletters would be nice. Good use of audio and video.
    PricewaterhouseCoopers.
    83 Great site with reports, links, surveys. Good use of photos. Pull-down menu at the top of each page is helpful.
    Logicon FDC
    82 Plenty of info on products and services. Full e-commerce. Could use a bit more corporate info, such as management bios.
    Accenture
    81 An extensive site that can be overwhelming at times. A bit text heavy in parts. Still, there's good info and it's a nice-looking site.
    EMC Corp.
    81 An extensive site with plentiful info about products and services. Good use of audio/video.
    Sarcom
    81 Strong, useful site with extensive company info. Services info could use some beefing up.
    Computer Sciences Corp.
    80 A very informative site that offers client case studies for each of its service categories. Sharp design and effective organization.
    Steed Hammond Paul Inc.
    80 Strong site with very few problems. Phone number is tough to come by. Good use of video to display the company's architecture projects.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Construction / Construction Equipment Websites

    Company Score
    (max = 100)
    Comments
    Deere & Co.
    91 A sprawling site that caters to many types of customers. Colorful, engaging design reflects the company's well-known brand.
    MTD
    87 A strong site, though e-commerce includes parts and accessories, rather than equipment.
    Caterpillar Inc.
    85 A very good site with massive amounts of info. Site colors reflect the well-known brand.
    Beck Group
    83 Great tools, such as a project-cost estimator. Can't find press releases anywhere, and no visible search function.
    Bechtel Group Inc.
    82 A very well-organized site. Some type is a bit small. Great photos of projects and people.
    Black & Veatch
    80 An informative site, particularly about services. Beyond that, there are few extras. Basic design.
    Bradco Supply Corp.
    78 Some type is a bit small but overall, a good site. E-commerce a big plus.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Energy and Power Websites

    Company Score
    (max = 100)
    Comments
    Enron Corp.
    93 Loads of info, a clean design and a tremendous online marketplace. User-friendly, with a pull-down menu of most requested site pages.
    Puget Sound Energy
    90 Clear design, easy navigation and real-time customer support. Loads of info for many types of visitors.
    Progress Energy
    89 Easy navigation, thorough info, good contacts and great design.
    Public Service Enterprise
    Group Inc.

    88 Easy-to-navigate, impressive e-commerce. Customer service section should include phone numbers in addition to e-mail forms.
    Niagara Mohawk Power Corp.
    87 Conveys useful customer info complete with full account management. Clean design; easy to use. A valuable site for users.
    Pacific Gas & Electric Co.
    87 Great service, product and contact info. Online account management.
    Cinergy Corp.
    86 Comprehensive site. Pay bills, add new service online. Some navigation hang-ups.
    Entergy Corp.
    84 A little too much text, but a solid site with plenty of corporate info, including speeches, Webcasts and charts.
    Dominion Resources Inc.
    83 Special areas for different industries, as well as general b-to-b tools.
    Exelon Corp.
    82 Basic services info and a simple but clean design. Pages need a "return to top" button.
    Xcel Energy
    82 No search function but does have an extensive site map. Offers e-mail alerts, Webcasts.
    CMS Energy Corp.
    81 A colorful and engaging home page, though with multiple navigation bars and pull-down menus, it is a bit busy.
    American Electric Power
    78 Good site with online billing and energy cutting tips.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Financial Services & Insurance Websites

    Company Score
    (max = 100)
    Comments
    American Express Co.
    98 Great tools that help with everything from investing and banking to making travel plans. Incredible depth of services for many types of users. Great search function, bonus features.
    FleetBoston Financial Corp.
    97 A modular design that makes a jam-packed site readable and engaging. Small-business page skips past the hard-sell, instead highlighting info, tools, resources and demos.
    Merrill Lynch & Co. Inc.
    97 Great tools and lots of expert advice. Links to co-branded sites providing services such as online M&A advice that you just don't see elsewhere. Each page is about solving problems.
    National City Corp.
    97 Users can customize info, including news feeds, additional links and online classes. Another example of colorful, modular design making the page livelier and more readable.
    PNC Financial Services Group Inc.
    96 Tons of useful info that is easy to navigate. Thorough search function. Lots of tools available. Great company info, including promo pictures and video.
    Cigna Corp.
    94 Demonstration of business products and services is excellent. Additional links point out supplementary info without distracting from the primary content.
    Bank One Corp.
    93 Value-added tools to help users manage cash and assess business worth. Entry points to additional tools and resources are well-placed within design.
    Bank of America Corp.
    91 Excellent site throughout. Guides user through info about products and services, particularly online. Design is clean, although a bit underwhelming.
    Wachovia Corp.
    90 A sprawling site with good business services and a section where users can conduct transactions and services. Appealing design.
    Tyco Capital
    89 Unique, attractive design. Buried links eventually get users to nifty online sub-sites for e-customers.
    Mellon Financial Corp.
    89 Great resources and info center. Lots of tours and demos. Design compliant: too much small, green type.
    Northern Trust Corp.
    89 Great links up front, but product info starts to get heavy a couple of pages in. Design is consistent but uses few graphics.
    Regions Financial Corp.
    89 Site is chock full of useful info and tools but is still easy to navigate. It covers all the bases for businesses and consumers.
    Aon Corp.
    87 The navigation bar lists services and makes browsing easier for users.
    MetLife Inc.
    86 Great branding with Snoopy on most pages. Simple navigation good for getting info, but doesn't seem to lead to area for purchase.
    Principal Financial Group
    85 Online tools useful for individuals, not businesses, though there is an area with personalization capabilities and additional tools.
    Prudential Ins. Co. of America
    84 Site gives visitors info they need quickly and easily. Clean design, intuitive navigation and online account management.
    First Union Corp.
    83 The site is stronger than the home page suggests, with a cleaner design on linked pages.
    Firstar Corp.
    83 Great demo for business banking. Navigation on home page forces users right into specifics. No "about us" button to access corporate info.
    New York Life Insurance Co.
    83 Great financial planning tools for individuals. Also has business planning tool, but it's buried in a navigation bar at the bottom of each page.
    Providian Financial Corp.
    83 A basic but effective design. Info is thorough and is presented professionally. Navigation is sometimes confusing.
    St. Paul Cos. Inc.
    83 Site is very visitor friendly, offering claims processing and a lot of contact info.
    BB&T
    82 Demos of products helpful, though not really interactive. Design is clean and easy to read. Could use a few more extras.
    Charles Schwab & Co. Inc.
    82 Takes some digging to get to business functions. But has easy interface and useful tools.
    Mass. Mutual Life Insurance Co.
    82 Very well-organized home page with lots of entry points for different interests. Great resource center with articles and commentary.
    Comerica
    81 Great demos and tools. Navigation areas on the left, upper right and bottom are overkill.
    American International Group Inc.
    80 Lots of great links to other resources. Site is a bit difficult to navigate, forcing users into specific areas where news and info are tailored.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Health Care / Pharmaceutical Websites

    Company Score
    (max = 100)
    Comments

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Manufacturing: High-tech Websites

    Company Score
    (max = 100)
    Comments
    3Com Corp.
    97 Complete info on products and services, an online university, product demos, 3Com radio broadcast. Complete e-commerce, with online ordering system for partners and resellers.
    Dell Computer Corp.
    97 Everything from technical documentation to product configuration and comparison tools. Full e-commerce.
    IBM Corp.
    97 An elaborate Web site with loads of company and product info that is organized well and is easy to read. Users can find exactly what they're looking for intuitively.
    Compaq Computer Corp.
    96 A well-branded, e-commerce-friendly site with helpful features such as support tools, user forums, downloads and product selection assistance.
    Gateway Inc.
    96 Caters to businesses of different sizes and offers the ability to customize computers online. Great online support that allows users to chat with a live agent.
    Cisco Systems Inc.
    96 Home page is packed full, and the blue type can be difficult to read. Still, the site is a model for e-commerce. Complete catalog, online purchasing options, e-learning center.
    Intel Corp.
    93 Creative design, attention-grabbing colors and strong content. Very blue home page makes it slightly difficult to read the white type.
    Hewlett Packard Co.
    92 Site allows users to customize computers and study product specs. Conveys HP's brand image of innovation and accessibility.
    Sun Microsystems Inc.
    92 Well-branded site where users can customize technical equipment online. Fantastic guided interactive tours of products.
    Apple Computer Inc.
    91 A clean, cutting-edge design. Users can customize products online and check order status. User-friendly e-commerce, good support.
    Sybase Inc.
    87 Very straightforward, no-nonsense site with simple design. Lots of info and functionality, tailored to different types of visitors.
    Xerox Corp.
    86 Very simple, attractive site that's segmented by visitor type and has e-commerce.
    Anixter Inc.
    85 Great resources in the technical library. Helpful services such as online credit application.
    Motorola Inc.
    85 E-commerce is not available for businesses, but site is well-organized and well-designed.
    Seagate Technology L.L.C.
    85 Delivers a clean look. Specs are given on each product page; many white papers.
    Bose Corp.
    84 Easy access to product info. Good contact info and sales support, too.
    Tektronix Inc.
    84 A straightforward site. Good source of info on products, with helpful tools and resources.
    United Technologies
    82 Attractive site with tons of info. E-commerce capabilities limited to certain divisions.
    Nortel Networks Ltd.
    81 A functional site that separates itself by offering user communities by business size.
    Quantum Corp.
    81 All info is presented concisely and is easy to find. Company's brand is prevalent and interwoven into product info.
    Lockheed Martin Corp.
    80 Thorough product info and a clean design ensure an enjoyable user experience.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Manufacturing: Industrial Websites

    Company Score
    (max = 100)
    Comments
    Parker Hannifin Corp.
    94 Clearly, consistently presented info for all kinds of users. Design is simple but appealing. Mini case studies say a lot in a few words.
    Pall Corp.
    92 Great source of info for those in the filtration business, complete with helpful tools and good customer support.
    Honeywell International Inc.
    91 A well-organized site that makes it easy to find everything. Through its myplant.com and myfacilities.com, this site is making great strides in e-commerce.
    Swagelock Co.
    89 A very nicely designed and good-looking site. With a few minor design and navigation tweaks, this site will have everything the user needs.
    General Electric Co.
    87 This site is packed with info and is organized well. But there is such a thing as too much info. Is a link to MSNBC really necessary?
    Owens Corning
    87 A great site with many helpful resources, such as diagrams, calculators, a personal project file and tools to match users to certain builders.
    Sherwin Williams Co.
    87 Colorful, tasteful and useful. Tool allows users to see how a color would look on their building.
    USG Corp.
    86 Consistent and clean, with online handbooks and manuals. Also has helpful tools.
    Westvaco Corp.
    86 A useful site for the paper business. The home page, though busy, shows users where to go.
    Interconnect Devices Inc.
    85 Solid e-commerce, complete with detailed product specs and info. Could have more corporate info, such as management bios.
    Carpenter Technology Corp.
    83 Strong e-commerce. Users can get pricing and availability info, request quotes and review their accounts. Good customer support.
    Ingersoll-Rand Co.
    83 Home page is pretty busy but doesn't prevent users from finding what they want. Useful tools, resources and info.
    Pitney Bowes Inc.
    83 Vast site with a ton of info. Great FAQ section. Good tools, such as the rate change calculator. Doesn't appear to have e-commerce.
    Sheffer Corp.
    82 A strong site that definitely tries for an exciting look. The navigation bar at the top needs full words, not just letters.
    Eaton Corp.
    80 A well-designed and good-looking site with excellent use of audio and video.
    3M
    80 A massive site that can be difficult to navigate. Lots of product info, however. No e-commerce. Some cool extras.
    Olin Corp.
    78 A solid, well-designed site. Good resources, such as the online investor notification.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Outsourcing Websites

    Company Score
    (max = 100)
    Comments
    ServiceMaster Co.
    90 An easy-to-navigate, user-oriented site with lots of info to lead users to purchase. All sorts of useful tools and tips.
    Kelly Services Inc.
    86 A solid site. Useful tools, such as salary/cost of living calculators.
    Software House International
    86 A well-organized site with customer-related services. Users can get quotes, track orders.
    Apropos Technology Inc.
    81 Well-organized, easy-to-navigate site, though a bit busy. Some features are quite advanced.
    Automatic Data Processing Inc.
    81 Right off the bat, the site tailors info to the needs of a company based on its size.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Petroleum, Chemicals & Mining Websites

    Company Score
    (max = 100)
    Comments
    Dow Chemical Co.
    93 A well-developed e-commerce section, including a nice demo. Clean and simple design makes finding everything simple.
    BASF Corp.
    89 The easy-to-maneuver site has plenty of corporate and product info. Full e-commerce, and lots of info on the industry in general.
    DuPont Co.
    89 A well-branded and good-looking site. Easily navigated. Online ordering, lots of company and product info.
    Phillips Petroleum Co.
    89 Clean design and plentiful corporate info make this site appealing and useful. E-commerce for items such as aviation oil.
    Eastman Chemical Co.
    88 Solid site with lots of info. No obvious links from product pages to e-commerce section.
    Monsanto Co.
    85 Great-looking home page; well-organized site. Though there is e-commerce for company merchandise, no products are actually sold online.
    Occidental Petroleum Corp.
    85 If it carried the great look of its home page through all sections, site would be complete.
    Air Products & Chemicals Inc.
    84 Extensive info on products. Navigation can be somewhat difficult--there are some links and menus that users wouldn't find right away.
    Conoco Inc.
    84 Credit card applications, video of commercials and well laid-out corporate materials.
    Amerada Hess Corp.
    82 Lots of info about the company and its services. The home page isn't as good looking as pages further in the site.
    Chemcentral Corp.
    82 Simple but effective site has tools such as a physical properties chart. Users can buy online, but e-commerce is handled by a third party.
    Orica Ltd.
    82 E-commerce section is sophisticated. When users link to Oricaexplosives.com, they can view videos of quarry and trench blasts.
    Chevron Corp.
    81 A good-looking home page and lots of company info. E-commerce relates mostly to company merchandise.
    Flying J Inc.
    81 Has user tools and resources that are very helpful. The design could be refined a bit.
    Lyondell Chemical Co.
    81 Well-organized site with a clean design. Nice visuals that explain products.
    Alfa Aesar
    80 Site allows non-registered users to place orders, allowing it to start new relationships online before salesperson gets involved directly.
    Rohm & Haas Co.
    80 Cool graphics and a fair amount of extras, such as streaming video and audio.
    Sigma-Aldrich Co.
    80 Having two navigation bars is confusing. Strong product search function.
    Sonoco Products Co.
    80 Nice use of audio interviews. Unique "meet our leaders" section.
    Ultramar Diamond Shamrock Corp.
    80 Design features sound and effects that don't interfere with usage. Online store could be refined a bit, but it's a good start.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Software Websites

    Company Score
    (max = 100)
    Comments
    Microsoft Corp.
    96 Has a lot to accomplish but does it all smoothly. This site makes it easy to find and learn about all of the company's products, with features such as demos and trial downloads.
    Corel Corp.
    92 Many customer support options, and plenty of info detailing them. Good commerce section.
    McAfee.com Corp.
    92 Focused and functional, this site features a home page that is product and offer-driven, with helpful shortcuts to popular sections. Full e-commerce.
    Novell Inc.
    92 Colorful and splashy without detracting from the intuitive navigation and utility. Excellent features for existing customers.
    Oracle Corp.
    91 A comprehensive site with endless resources, though very text-heavy in its design. Great use of video and audio.
    RealNetworks Inc.
    91 An eye-catching site that showcases its products and cool content. Case studies feature the company's streaming video capabilities.
    Lotus Development Corp.
    89 Great tie-in with the IBM "Codernaut" ad campaign. Visitors can view ads and read all about the characters' adventures.
    Quark Inc.
    89 Good demo and training available through the site. Full e-commerce.
    eRoom Technology Inc.
    88 Online tours, and users can visit a sample room or create their own. This site tells and shows.
    Autodesk Inc.
    86 Clean and well organized, though sometimes difficult to navigate. A nice support area that for some services charges a fee.
    Dragon Systems Inc.
    82 Products are laid out well on this site. Visitors can buy online and view the site in different languages.
    E.piphany Inc.
    81 An elegant site that showcases its relationships with its customers. In addition to product info, the site offers client case studies.
    Haht Commerce Inc.
    81 Nicely laid-out info about its e-biz solutions. The navigation bar at the top of the home page gets a bit lost in the shuffle.
    BroadVision Inc.
    80 Has customer case studies and relevant white papers. Comprehensive training area.
    Computer Associates Intl.
    79 A great selection of Webcast conferences and events geared toward b-to-b users.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Telecom Services Websites

    Company Score
    (max = 100)
    Comments
    WorldCom Inc.
    94 Artfully laid out site with great online tools, including account management, bandwidth simulator and a page that sets up conference calls online. Laundry list of resources.
    Nextel Communications
    90 Great b-to-b services. Visitors can send text messages from the site to someone on the Nextel plan. Clean and simple design, account tracking and full e-commerce.
    BellSouth Corp.
    89 Curiously requires an existing phone number before giving general info. Still, a well-presented, well-organized site.
    Sprint
    89 A functional site with virtual tours, case studies and an online store. Customer service includes live online chat or an immediate call back.
    AT&T
    87 Site tells visitors exactly how to get what they're looking for. Services and case studies broken down by business size.
    Alltel Corp.
    85 Manage cell service, send text messages. Also has info on the company's information services.
    Ameritech Corp.
    84 The text-heavy design loads quickly but doesn't look as sophisticated as one might expect. Still, this site has useful info.
    Verizon Communications
    84 A highly useful site with ways for business customers to manage their accounts online.
    Level 3 Communications Inc.
    82 The home page is straightforward and tells visitors how to find what they're looking for. Good "splash" pages and video.
    Qwest Communications
    82 Lots of info on products and services, well-organized. Not too many extras.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Transportation & Shipping Websites

    Company Score
    (max = 100)
    Comments
    Union Pacific Railroad Co.
    95 A good-looking site that is loaded with product and service info. Sophisticated tracking tools and a great customer orientation walk-through on how to use this site.
    FedEx Corp.
    94 Tools and services for all aspects of shipping. Site is well-designed in FedEx's signature purple and orange colors. Track-via-e-mail feature takes tracking one step further.
    United Parcel Service of America Inc.
    94 This site has a ton of info and resources for users, and it's easy to sort through. E-commerce link (ec.ups.com) walks users through e-commerce from start to finish.
    ABF Freight System Inc.
    92 Good resources for all stages of shipping. Forms, documents and labels are available online.
    Airborne Inc.
    92 Has a secure document-shipping feature, as well as standard freight offerings. Helpful tools such as drop-box finder and shipment tracking.
    APL Ltd.
    92 Nice demos of online features. Helpful "short-cuts" pull-down menu. Real-time chat with customer service and shipment tracking.
    Ryder System Inc.
    90 Allows visitors to buy used trucks online. Also has many tools and resources to help them make the most of their visit to the site.
    Yellow Corp.
    89 Good tracking. Type on the home page is a bit packed in, but site is well organized.
    Danzas AEI
    86 The design is basic, but the back end is all there. Cargo and warehouse management, shipment booking and tracking, resource guide.
    Quality Distribution
    86 Good tools such as a trip-time calculator and rates requests. Account management.
    Burlington Northern Santa Fe Corp.
    84 Equipment tracking, rate info and research tools. Online specials for last-minute rail shipping.
    Estes Express Lines Inc.
    84 Standard tracking and lots of online services. Design is a bit rough around the edges but doesn't interfere with the site's utility.
    Schneider National Inc.
    84 This site could use a little more corporate and product info, but online services are very good.
    GE Capital Fleet Services
    82 Tools to help users purchase and manage their vehicle fleets. Clean and well-organized.
    Central Transport Intl. Inc.
    80 The site has useful tools for shipping services. The dual scrolling fields at the top of the page detract from the overall look.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Wholesale / Retail / Distributor Websites

    Company Score
    (max = 100)
    Comments
    CDW Computer Centers Inc.
    97 Full e-commerce capabilities, with real-time customer and technical support. Great tools, including online training. Users can customize a section for their company.
    W.W. Grainger Inc.
    95 A perennial high scorer. A user-oriented site with extensive customer support and e-commerce. The home page is quite busy. Still, this site has e-commerce figured out.
    Office Depot Inc.
    95 A busy, product-oriented design, but everything is easy to find. Excellent e-commerce features and detailed contact info. Numerous helpful business tools.
    OfficeMax Inc.
    95 Product-driven site with terrific search function, easy navigation, e-mail alerts and full e-commerce. It's easy to find everything, and there's loads of additional helpful info.
    Staples Inc.
    94 A product-driven site with great e-commerce capabilities, though customer support options could be more prominently displayed.
    Boise Cascade Office Products Corp.
    91 Loads of easy-to-find info. Full e-commerce. Clean, simple design. Many helpful extras, such as Webzines with tips.
    Arrow Electronics Inc.
    88 A busy-looking, product-driven site that gives users lots of info and great e-commerce.
    Global Computer Supplies
    82 User-friendly, this site makes it easy to buy online. Limited company info, but good contact resources.
    A. Daigger & Co.
    81 Robust e-commerce, though site could use more company info and has some navigation problems.
    Avnet Inc.
    81 Robust search engine, and extensive product and service info. Complete e-commerce and account management.

    Source: NetMarketing 200 Best B-To-B Web Sites

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    Criteria Used by 'BtoB'

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